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    Terms of service

    Welcome to the website of Møblure, a part of DreamMaxx Trading Ltd. These general terms and conditions apply to all orders placed through our website www.moblure.co.uk. By placing an order, you accept these terms. Please read them carefully before making a purchase.

    1. Company Information

    • Company Name: Moblure (part of DreamMaxx Ltd.)
    • Company Address: 86-90 Paul Street, London, EC2A 4NE, United Kingdom
    • Trade Register Number: 16061882
    • VAT Number: GB484451179
    • Contact Details:

    2. Scope

    These general terms and conditions apply to all offers, orders and agreements from Møblure. By using the website and/or placing an order you accept these terms.

    3. Offers and Prices

    All prices on the website are stated in euros and include VAT unless otherwise indicated. Offers and prices may change at any time. Møblure is not responsible for any errors or inaccuracies in the pricing information.

    4. Order and Confirmation

    After you place an order, you will receive a confirmation by email. This confirmation constitutes acceptance of your order. Møblure reserves the right to refuse orders or request additional information before accepting the order.

    5. Payment

    Payment can be made using the payment methods available on our website. Your order will be processed only after full payment has been received.

    6. Delivery

    We strive to deliver your order as quickly as possible. The delivery times stated on the website are indicative and may vary. Møblure is not responsible for delays caused by external transport companies.

    7. Right of Withdrawal

    You have the right to cancel your order within 14 days of receipt without giving any reason. To exercise the right of withdrawal, you must notify us by email or phone within this period. You must return the goods within 14 days after notifying us of the withdrawal. You are responsible for the return shipping costs, unless otherwise agreed.

    8. Complaints and Warranty

    Møblure stands behind the quality of its products. If you have a complaint regarding any of our products or services, you can contact our customer service at info@moblure.co.uk. We will do our best to resolve the issue to your satisfaction. Our products are covered by the statutory warranty, which means that a product must meet what you can reasonably expect.

    9. Liability

    Møblure is not liable for indirect damage, consequential damage or loss of profit resulting from the use of our products. Møblure's liability is always limited to the value of the order.

    10. Privacy

    Møblure respects the privacy of all users and treats your personal data confidentially. More information can be found in our privacy policy.

    11. Applicable Law

    All legal relationships in which Møblure is a party are governed exclusively by Dutch law. Disputes arising from agreements between Møblure and the buyer will be submitted to the competent court in the region where Møblure is established.

    12. Changes to the Terms

    Møblure reserves the right to change these general terms and conditions at any time. The current version is always available on our website. By continuing to use our services after changes, you accept the new terms.

    13. Contact

    For questions about your order or our terms, you can contact us:

    14. Complaints Procedure

    1. The company has a well-known complaints procedure and handles complaints according to this procedure.
    2. Complaints about the execution of the agreement must be submitted completely and clearly within 2 months after the defect is discovered.
    3. Received complaints are answered within 14 days of receipt. If a complaint requires a longer processing time, the consumer will receive an acknowledgment within 14 days and an estimate of when a more detailed response can be expected.
    4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to a dispute resolution procedure.
    5. In case of a complaint, the consumer should first contact the company. 
    6. A complaint does not relieve the company of its obligations, unless the company indicates this in writing.
    7. If a complaint is found to be justified by the company, the company will, at its own discretion, replace or repair the delivered products free of charge.

    15. Disputes

    Contracts between the company and the consumer, to which these general terms and conditions relate, are governed exclusively by Dutch law, even if the consumer lives abroad.
    The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.

    16. Additional or Deviating Provisions

    Additional or deviating provisions may not be to the detriment of the consumer and must be in writing or capable of being stored by the consumer on a durable medium.